FAQ

I hope this information will helping you. If you want to ask any other questions not coverd here, feel free to send us contact us.

About
  • Do you really work 24/7?

    We accept orders and inquiries 24/7. We are available from Monday to Friday but we are ready to work on Saturday or Sunday if you require fast delivery.

  • What service do you offer?

    We convert your PSD designs into high-quality, hand-coded xHTML/HTML5/Responsive html pages.

  • No full upfront Payment

    When we are start project, We take only 70% of the payment and rest after the project is complete.

  • Money Back Guarantee

    We guarantee 100% refund if Your order cannot be completed or Your request to cancel the order is received before the order is started. You must tell us about the reasons for this decision then we will study your details. When we give refund then you have no rights on the files and code created by us for the project & you can not used that files in any form on production site.

  • Non-Disclosure Agreement

    Your confidential information is safe with HTML5 Junction. your professional artwork shall be respected and we will only use it to assist you with your goals. We guarantee that all information that you share with us, including artwork, contact information, and client notes will remain confidential. We respect your business.

  • What are the payment options that you accept?

    We accept payments through PayPal, Paxum and credit card.

  • Do you charge extra for page length?

    Yes, if page size is more than height 1600px, we do charge extra for page length. If you have a tall page (like 1024x3200px) we will take that one as a two page project.

  • Latest Browser Compatibility

    The converted pages will be compatible with all used latest browsers like Firefox, Internet Explorer, Opera, Google Chrome, Safari. We understand the importance of Compatibility.

  • Do you outsource?

    No, all the projects are done in house by our professionals.

  • Do you offer discounts?

    We offer dicounts for big order (More then 15 pages), we can let you know if your order applies after reviewing it.